Providing Superior Personal Patient Care In The Greater Seattle Area for 20+ Years

Sort and sweet review: Go to Optical Images!!! Dr. Cusic and his team (Cherie and Karen) are wonderful! Dr. Cusic listens and responds to his patients and their needs. The glasses he prescribes are accurate and functional. Cherie works with patients to get stylish glasses and ensures that their prescriptions work as they need them to. And it is a happy office! Go to Optical Images!!! Longer review and context for my enthusiasm for Dr. Cusic and his team: I moved to WA about fifteen years ago. Before that, I had grown up in the care of an optometrist who understood my prescription and was always able to fit me with glasses that I could use immediately, with minimal adjustment to the newly altered prescription. When I moved here, I started going to another practice (NOT Dr. Cusic). I was their patient for over thirteen years. In that time, I never once walked out of the office with a prescription that I could wear immediately; it always took two to four weeks before my eyes settled into each new prescription. It got to the point where I was not ordering new glasses because I did not want to go through the adjustment struggles. Though I did wonder that they had problems getting my Rx correct every time I ordered glasses, I also know that I have a challenging astigmatism, so I chocked up the Rx issues to the fact that I was getting older, and my prescription was adjusting as I got older. I always gave my previous doctors the benefit of the doubt, because they were the “experts,” and I trusted them. Well, two years ago, this all came to a head. The cycle of glasses not working and them questioning me happened three times in one year, and I never got a pair of glasses that worked. One of the doctors in their practice told me that “they could no longer help me.” They made me pay three times for the lenses (again, none of which worked), and when I had enough, I had to fight to get my money refunded for the third pair of lenses. The way I was treated was appalling. Because I needed new glasses, I discovered Dr. Cusic, and since he was a low vision specialist, I hoped he would be able to figure out my tricky prescription. HE DID!!! Though it did take some time for the glasses to be made correctly (Cherie was genius and kindness incarnate, trying to make it right), THE GLASSES WORKED!!! I have just finished getting my second pair of glasses and a pair of new sunglasses from Dr Cusic. When the glasses arrived and I put them on in the office, I COULD SEE IMMEDIATELY! I almost started crying! After thirteen years of struggle and being told I had a difficult prescription, I finally have a doctor who understands my prescription. Because Cherie is amazing, I was excited to get new glasses for the first time in years. So, GO TO OPTICAL IMAGES! They will serve you well!