Providing Superior Personal Patient Care In The Greater Seattle Area for 20+ Years

I found Optical Images from Google review and I would like to provide my personal feedback about this store. Dr. Cuss is a great doctor and it didn’t take too long for him to find my prescription. However, what impress me most is the lady who assist me to get the frame setup. Since I have a very strong prescription and I had bad experience with other optical store, I told her about my concern. She explained all my concern and encourage me to ask her any question if needed. After I got my new lenses, I tried it at store which seems pretty good. I can see very clear through the new lenses. However, after I went back home, I found out that the lenses area that allow me to see clear is only about 30%. If I try to shift my eyeball a little bit, everything became blurry. I called her next day about my concern and she told me that what she can do is to order a new pair of lenses and add “digital enhancement” feature. All I need to do is to pay the price difference which is about $100. I am still waiting for the new lenses and hopefully it can solve my problem. Optical Images do care about its customer and I would recommend it to all the google users that need a good optical solution. By the way, their receptionist Karen is also friendly.